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Avista’s Bill Analyzer Gives Customers Detailed Look at Energy Use
Online tool helps customers monitor energy use as winter approaches


With colder temperatures on the way, Avista is reminding customers that taking a closer look at their energy bill online can help them understand their energy usage and the higher energy bills that come with colder weather. Heating makes up 40 to 60 percent of a residential customer’s monthly energy bill.


Avista’s Bill Analyzer, one of the many online tools offered at www.avistautilities.com, can help customers understand how they use energy in their home and compare their recent usage and bills to past months and years. The Bill Analyzer is easy to use and a simple report shows customers their energy consumption and how their bill was impacted by items such as:

·         Weather

·         Number of days in each month’s billing cycle

·         Average cost of natural gas and/or electricity

·         Daily energy usage


“By helping customers understand the factors that affect their bill each month, they’ll know how their energy choices can impact their bill,” said Vicki Weber, Avista’s director of customer service.  “With October being Energy Awareness Month, now is a great time for customers who don’t already use the Bill Analyzer to sign up so they can plan for the cold months ahead.”


Customers will see lower natural gas rates beginning Nov. 1, if the utility commissions in Washington, Idaho and Oregon approve Avista’s request to decrease residential rates by 17 to 20 percent. This, along with a customer’s own efforts to make wise energy choices, will set them on the right path to managing their energy bills as the weather gets colder.


To access Avista’s Bill Analyzer, visit www.avistautilities.com and click on “My Account” in the upper left corner. Here you can log in to your account or create one.


Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is our operating division that provides electric service to 353,000 homes and businesses and natural gas to 313,000 homes and businesses in three Western states, serving more than 492,000 customers. Avista’s primary, non-regulated subsidiary is Advantage IQ. Avista stock is traded under the ticker symbol “AVA.” For more information about Avista, please visit www.avistacorp.com.


Avista Corp. and the Avista Corp. logo are trademarks of Avista Corporation.


This news release contains forward-looking statements regarding the company’s current expectations. Forward-looking statements are all statements other than historical facts. Such statements speak only as of the date of the news release and are subject to a variety of risks and uncertainties, many of which are beyond the company’s control, which could cause actual results to differ materially from the expectations. These risks and uncertainties include, in addition to those discussed herein, all of the factors discussed in the company’s Annual Report on Form 10-K for the year ended Dec. 31, 2008, and the Quarterly Report on Form 10-Q for the quarter ended June 30, 2009.

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