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Avista Advantage Acquisition of TelAssess Bolsters Product Offering
Company strengthens commitment to telecom expense management

SPOKANE, Wash., Nov. 10 // -- Avista Advantage, a subsidiary of Avista Corp. (NYSE: AVA), has acquired telecom consulting firm TelAssess, Inc. as a part of its ongoing expansion into the telecom expense management (TEM) service market.

(Logo: http://www.newscom.com/cgi-bin/prnh/20040128/SFW031LOGO )

Enhancing service and product offerings is primary among Avista Advantage's corporate initiatives, leading to the acquisition of a successful telecom expense management company with expertise in telecom network design, inventory control, contract negotiation and RFPs, as well as TEM solutions and audits. The acquisition of TelAssess enhances Avista Advantage's telecom service offering through advanced automation and tracking of audit functions, deeper analysis of long distance and data services, and the addition of wireless management. Much like its core utility service, Avista Advantage's telecom expense management services enable clients to proactively plan and better manage telecom costs, more easily identify areas for cost savings, and benefit from our reporting tools.

"It was a logical step to expand the company's success in utility expense management to the telecom arena," said Stu Stiles, Avista Advantage president and chief executive officer. "Avista Advantage, with the acquisition of TelAssess, now delivers a more expanded product set, enabling clients to operate their telecom departments with a higher level of information and increase their savings opportunities."

Avista Advantage has a client base of more than 350 of the largest organizations in America, representing over 160,000 locations nationally. Advantage continues to add to its customer base with an overall growth rate of 38 percent over the past year, including significant additions in the food service, entertainment and retail service sectors.

About Avista Advantage

Avista Advantage, founded in 1995, is the leading provider of expense management and facility intelligence tools designed to cut costs out of utility, telecom and waste services. Through process and pay, audit, reporting and consulting services, our patented technology and services provide multi- site companies with critical, yet easy-to-access information, enabling them to proactively manage and reduce facility-related expenses. Avista Advantage's patented Facility IQ™ System provides online access to consolidated costs as well as powerful analytical consulting services and real-time, flexible reporting tools. For more information about Avista Advantage, visit the company's website at http://www.avistaadvantage.com/

About Avista Corp.

Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is a company operating division that provides service to 330,000 electric and 305,000 natural gas customers in three western states. Avista's non-regulated subsidiaries include Avista Advantage and Avista Energy. Avista Corp.'s stock is traded under the ticker symbol "AVA." For more information about Avista, please visit http://www.avistacorp.com/.

Avista Corp. and the Avista Corp. logo are trademarks of Avista Corporation.

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SOURCE: Avista Advantage

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