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Avista Continues to Urge Customers to Keep Meters Clear of Ice and Snow
Snow melt and freezing cycle can cause variety of problems and potential safety concerns for homeowners

Natural gas meter are becoming encased in ice as snow melts then refreezes over night. The excessive weight from ice and snow can damage the meters adn cause problems for homeowners, including safety concerns.

Avista is continuing to urge customers in areas hardest hit by this winter’s storms to make sure their electric and natural gas meters are clear of snow and ice. Natural gas meters are becoming encased in ice as snow melts then refreezes over night. The excessive weight from ice and snow can damage the meters and cause problems for homeowners, including potential safety concerns.  

 

It is important that ice and snow be gently removed from the meter to prevent damage. Please remember never kick or hit the meter or its piping to break away built-up ice and snow. If your meter is covered with solid ice, don’t attempt to remove it yourself. Please call Avista for assistance at (800) 227-9187. 

 

If you smell gas in your home, follow these steps:

·          Do not smoke, light matches, turn electrical switches on or off, use the telephone or take any other action that might create a spark.

·          Open outside doors and windows, if possible.

·          Telephone Avista from a neighbor's phone.  

If you hear the sound of escaping gas, follow these steps:

·          Evacuate everyone in your home or building.

·          Telephone Avista immediately from a neighbor's phone.

·          Don't go back inside your home or building until Avista says it is safe.

·          Keep others away from the area.

 

Natural gas is one of America's best energy sources because it is clean, reliable and efficient. But, like other forms of energy, natural gas can be dangerous if used improperly.

 

Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is our operating division that provides service to 352,000 electric and 311,000 natural gas customers in three Western states. Avista’s primary, non-regulated subsidiary is Advantage IQ. Our stock is traded under the ticker symbol “AVA.” For more information about Avista, please visit www.avistacorp.com

 

Avista Corp. and the Avista Corp. logo are trademarks of Avista Corporation.  

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It is important that ice and snow be gently removed from the meter to prevent damage.
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