Nov. 4, 2010: A $10,000 donation has been made in the name of the Employees of Avista to the company’s Project Share Fund for emergency energy assistance to aid residents in eastern Washington, northern Idaho and parts of southern and eastern Oregon during this winter heating season. The donation honors the company’s employees in the wake of receiving the J.D. Power and Associates award for being “Ranked Highest in Customer Satisfaction with Residential Natural Gas Service in the Western U.S. in a Tie.”
“We are proud of our employees’ expertise, dedication to service excellence, and commitment to our customers and other stakeholders. These are the reasons our company remains at the heart of the communities we have served for over 120 years,” said Dennis Vermillion, president of Avista Utilities. “Helping others is a deeply held value in our company. This donation to Project Share in honor of our employees is a tangible way for us to honor them and to help those in our communities who need the kind of assistance Project Share provides to help them meet their needs.”
Project Share provides emergency energy assistance to qualifying households that have exhausted other avenues of aid, regardless of the fuel used to heat the home. Recipients of Project Share assistance do not have to be Avista customers.
During the 2009-2010 winter heating season, over $700,000 was contributed to Avista’s Project Share Fund by customers, employees and the company.
Area residents who would like to support Project Share this year can do so by adding the amount they want to donate to their energy payment and write that amount in the Project Share line on their energy utility bill. Or make a donation online at avistautilities.com.
In addition to Project Share, several other programs for qualifying customers needing energy assistance are either sponsored or administered by Avista, including the Low Income Rate Assistance Program (LIRAP) for customers in Washington and Oregon. Under the LIRAP Program, funds collected from customers through a specific dollar amount approved by the state commissions are provided directly to community action agencies to assist customers with their energy bills. The company also sponsors programs such as the Customer Assistance Referral and Education Service (CARES), Senior Energy Conservation Workshops and, in Washington, the Senior Energy Outreach Program.
Avista offers a number of billing options, energy efficiency programs, incentives and rebates to help customers proactively manage their electricity and natural gas consumption. Information on Avista’s energy efficiency offerings and no-cost conservation information is available at www.everylittlebit.com. In addition, Avista’s Comfort Level Billing option gives customers the opportunity to smooth seasonal energy bill highs and lows by averaging energy bills over 12 months.
For more information on Avista’s energy assistance programs and for conservation tips, visit www.avistautilities.com or call (800) 227-9187.
Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is our operating division that provides electric service to 357,000 customers and natural gas to 316,000 customers. Our service territory covers 30,000 square miles in eastern Washington, northern Idaho and parts of southern and eastern Oregon, with a population of 1.5 million. Avista's primary, non-regulated subsidiary is Advantage IQ. Our stock is traded under the ticker symbol "AVA." For more information about Avista, please visit www.avistacorp.com.
Avista Corp. and the Avista Corp. logo are trademarks of Avista Corporation.
<< [Back to News Releases]