Dec. 21, 2010: Avista has made a $15,000 donation to Project Share to aid residents in Oregon during the 2010 - 2011 winter heating season.
Managed by community action agencies, Project Share provides emergency energy assistance to qualifying households that have exhausted other avenues of aid, regardless of the fuel used to heat the home. Recipients of Project Share assistance do not have to be Avista customers.
“Avista and our employees have a strong commitment to our communities and to the residents who find themselves in difficult circumstances. Our energy assistance programs, including Project Share, are important parts of our community partnership,” said Dennis Vermillion, president of Avista Utilities.
This donation is in addition to the recent gift to Project Share Avista made in honor of the Employees of Avista in the wake of receiving the J.D. Power and Associates award for being ranked “Highest in Customer Satisfaction with Residential Natural Gas Service in the Western U.S. in a Tie.”* Funding for these grants comes from shareholder funds and is not charged to customers through retail rates.
During 2009, Project Share provided energy grants to 233 customers in Oregon, with the average grant of $186.
Individuals or organizations who would like to support Project Share this year can do so by adding the amount they want to donate to their energy payment and write that amount in the Project Share line on their energy utility bill. Or a donation can be made online at avistautilities.com (keyword search: Project Share) to make a monthly pledge. One hundred percent of gifts to Project Share help neighbors in need of energy assistance.
In addition to Project Share, several other programs for qualifying customers needing energy assistance are either sponsored or administered by Avista, including the Low Income Rate Assistance Program (LIRAP) for customers in Washington and Oregon. Under the LIRAP Program, funds collected from customers through a specific dollar amount approved by the state commissions are provided directly to community action agencies to assist customers with their energy bills. The company also sponsors programs such as the Customer Assistance Referral and Education Service (CARES), Senior Energy Conservation Workshops and, in Washington, the Senior Energy Outreach Program.
Avista offers a number of billing options, energy efficiency programs, incentives and rebates to help customers proactively manage their electricity and natural gas consumption. Information on Avista’s energy efficiency offerings and no-cost conservation information is available at www.everylittlebit.com. In addition, Avista’s Comfort Level Billing option gives customers the opportunity to smooth seasonal energy bill highs and lows by averaging energy bills over 12 months.
For more information on Avista’s energy assistance programs and for conservation tips, visit www.avistautilities.com or call (800) 227-9187.
Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is our operating division that provides service to 357,000 electric and 3126,000 natural gas customers in three Western states. Avista’s primary, non-regulated subsidiary is Advantage IQ. Our stock is traded under the ticker symbol “AVA.” For more information about Avista, please visit www.avistacorp.com.
Avista Corp. and the Avista Corp. logo are trademarks of Avista Corporation.
*Avista Utilities received the highest numerical score in a tie among midsize utilities in the Western U.S. in the proprietary J.D. Power and Associates 2010 Gas Utility Residential Customer Satisfaction StudySM. Study based on 61,026 online interviews ranking 6 providers in the Western U.S. (AZ, CA, CO, ID, MT, NV, NM, OR, UT, WA). Proprietary study results are based on experiences and perceptions of consumers surveyed September 2009-July 2010. Your experiences may vary. Visit jdpower.com.
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