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Avista Names New Operations Manager for Coeur d'Alene
15-year company veteran has broad customer service experience

Spokane, Wash., October 5// -- Avista Utilities has named Marc Schaffner operations manager for Coeur d'Alene, Idaho, effective Oct. 3. In his new role, Schaffner will oversee all aspects of Avista's electric and natural gas operations for the company's more than 55,000 customers in the Coeur d'Alene area.

An Idaho native, Schaffner has held numerous positions within Avista during his 15-year career with the company, including manager of both the Coeur d'Alene and Spokane call centers, and as director of Energy Solutions in Spokane where he worked with commercial and industrial customers and demand side management programs. In 2004, Schaffner spent six months in the Coeur d'Alene office as gas construction manager as part of a professional development opportunity.

"Marc returns to our Coeur d'Alene office with a broad background in customer service and delivering value to our customers," said Don Kopczynski, vice president of transmission and distribution operations for Avista Utilities. "He will once again be a great addition to our Coeur d'Alene team."

Schaffner graduated from Boise State University with a bachelor of arts degree in business administration and is a 17-year resident of Coeur d'Alene.

"I am honored to be a part of the success of Avista's Coeur d'Alene utility operations during a time of unprecedented economic and community growth across our region," Schaffner said. "Avista is well positioned to deliver quality, cost-effective service to residential, commercial and industrial customers."

Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is a company operating division that provides service to 330,000 electric and 285,000 natural gas customers in three western states. Avista's non-regulated subsidiaries include Avista Advantage (www.avistaadvantage.com) and Avista Energy (www.avistaenergy.com) . Avista Corp.'s stock is traded under the ticker symbol "AVA." For more information about Avista, please visit www.avistacorp.com.

Avista Corp. and the Avista Corp. logo are trademarks of Avista Corporation.


Debbie Simock




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