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Avista Urges Customers to Keep Meters, Appliance Vents Clear of Snow
Blocked meters and vents can cause variety of problems for homeowners


With the recent heavy snowfall in the region, Avista is requesting that its customers clear snow and ice away from electric and natural gas meters and from appliance vents located outside their homes. This will help prevent damage to the meters and ensure proper and safe operation of appliances, such as furnaces, water heaters, natural gas fireplaces and clothes dryers.


Outdoor electric and natural gas meters are designed to withstand harsh winter conditions. However, falling ice or snow or excessive snow weight can result in damage to the meters and cause problems for homeowners. It is important snow and ice be gently removed from the meter to prevent damage. Please remember to never kick or hit a natural gas meter or its piping to break away built-up snow or ice.


If your meter is covered with solid ice, don’t attempt to remove it yourself. Please call Avista for assistance at (800) 227-9187.


With exterior vents placed near ground level, snow accumulation could interfere with the safe operation of vented appliances that send exhaust, like carbon monoxide, outside. All vented appliances need an uninterrupted supply of fresh air and a clear exhaust path to work properly and safely. Blowing and drifting snow or snow sliding off a roof could block these intake and exhaust vents, forcing appliances to automatically shut down and possibly causing serious damage and/or health risks.


A clear meter also provides easier, safer access for maintenance and emergency responders, as well as an accurate meter reading.


We also suggest that you check on your elderly or infirm neighbors to make sure their electric and natural gas meters and appliance vents are free of snow and ice accumulation.


Natural gas is one of America's best energy sources because it is clean, reliable and efficient. But, like other forms of energy, natural gas can be dangerous if used improperly.


Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is our operating division that provides service to 352,000 electric and 311,000 natural gas customers in three Western states. Avista’s primary, non-regulated subsidiary is Advantage IQ. Our stock is traded under the ticker symbol “AVA.” For more information about Avista, please visit www.avistacorp.com.

Avista Corp. and the Avista Corp. logo are trademarks of Avista Corporation.

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