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Avista and Vera Water and Power Alert Customers to Imposter
Avista and Vera Water and Power Alert Customers to Imposter

 

Avista and Vera Water and Power have received reports of an individual or individuals posing as a utility employee in an attempt to gain access into residents’ homes under the pretense of checking insulation and/or to conduct an energy audit.

 

Avista’s field employees always wear an Avista photo ID badge, and often will be wearing Avista apparel and driving a clearly marked Avista vehicle. Employees typically do not need access to a customer’s home or business unless the customer has contacted Avista about a specific problem or program. Customers may contact Avista at (800) 227-9187 at any time to verify the identification of an employee.

 

Vera Water & Power employees also have photo ID and drive white Vera Water and Power vehicles. Customers may also contact Vera at 924-3800 at any time to verify the identification of an employee.

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