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Avista makes significant progress today to restore final customers
Avista expects 95 percent of customers to be restored by 10pm tonight

Aug. 4, 2014. 3:30 p.m.: Thanks to the dedication and hard work of Avista crews and help from contract crews from Seattle, Tacoma, Portland and Boise, as of 3:30 p.m. today, 92 percent of the 48,000 Avista customers who lost power in the wake of Saturday’s powerful storm have been restored to service.
 
·         Avista now expects that 95 percent of customers will have power restored by 10pm tonight. However, because of the extensive damage, it may be Tuesday before some customers in northwest and north Spokane, Sandpoint, Deer Park and Davenport are returned to service.
 
·         Nearly 10,000 more customers were impacted by Saturday’s storm than the July 23 storm that hit the same areas.
 
·         We greatly appreciate the continued patience of our customers through this difficult time. Please know that our crews and those who have come to help are working as quickly and safely as possible to restore your power.
 
·         If your neighbor’s power has been restored and you still don’t have power, or if our website indicates that you have been restored and that is not the case, we need to hear from you. Please contact Avista at avistautilities.com via the web or your mobile device, or call 1-800-227-9187.
 
·         Customers who sustained damage to their electric service may need to contact a licensed electrician to make repairs before Avista can safely restore service. Find out what you need to do at www.avistautilities.com/mastdamage or call 1-800-227-9187.
 
About Avista Utilities
Avista Utilities is involved in the production, transmission and distribution of energy. We provide energy services and electricity to 366,000 customers and natural gas to 326,000 customers in a service territory that covers 30,000 square miles in eastern Washington, northern Idaho and parts of southern and eastern Oregon, with a population of 1.5 million.  Avista Utilities is an operating division of Avista Corp. (NYSE: AVA). For more information, please visit www.avistautilities.com.
The Avista logo is a trademark of Avista Corporation.

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